You’ll find plenty of stories about fake suppliers circulating around the web. Although many platforms put effort into taking care of fraudulent dropshipping suppliers, we still suggest that you perform a background check on your dropshipping suppliers. Not only will this help you to ensure that your customers receive a high-quality service, but also to make sure that they will enjoy product satisfaction.
There are so many factors that need to be considered when choosing dropshipping suppliers. Once you decide which products have a good profit potential, you need to make sure that the suppliers you choose are reliable.
We’ve put this article together to show you how to find dropshippers, and show you the types of dropshipping suppliers that you should avoid.
- How To Select Dropshipping Suppliers on Oberlo
- What is Oberlo and How Does it Work?
- Benefits of Oberlo Suppliers and Verified Suppliers Over AliExpress Suppliers
- How To Select Dropshipping Suppliers on AliExpress
- 1. Don’t Always Go For the Lowest Price
- 2. Buy From AliExpress Dropshipping Suppliers Which Have 95%+ Positive Feedback
- 3. Be Careful With Dropshipping Suppliers Selling Brand Products
- 4. Pay Attention to the Responsiveness of Dropshipping Suppliers
- 5. How to Find Dropshippers on AliExpress by Ordering Samples
- 6. General Safety Tips — Buyers’ Safety Program
- 7. Look Out for the Supplier Location
- Want to learn more?
How To Select Dropshipping Suppliers on Oberlo
What is Oberlo and How Does it Work?
Oberlo is a marketplace where you can find a wide variety of products from suppliers who provide fully automated order fulfillment services.
You can also take advantage of Verified Suppliers on Oberlo – you’ll never need to worry about finding exceptional suppliers – we’ve already found them for you.
Oberlo suppliers are aware that Oberlo users are dropshipping. Therefore, they do not add any promotional material or invoices to the packages they ship to your customers. You do not need to inform the suppliers to ensure that they don’t do this.
Benefits of Oberlo Suppliers and Verified Suppliers Over AliExpress Suppliers
In terms of picking a supplier on Oberlo you’re in a better position than Aliexpress for a number of reasons. Let’s take a look at them one by one.
When it comes to picking a supplier, there are some very clear benefits to choosing a product from Oberlo Suppliers or Verified Suppliers over AliExpress suppliers. Let’s take a look at them one by one.
Oberlo Suppliers and Verified Suppliers are hand-picked based on their experience as a supplier, and the service that they can provide to Oberlo merchants. If any of those suppliers do not meet our expectations, we will remove their products from our platform.
The same level of trustworthiness cannot be guaranteed on AliExpress. That’s why it’s your task to choose suppliers and products to sell carefully. You can find an informative AliExpress dropshipping guide here.
Do I Have to Inform Suppliers that I Am Dropshipping?
As we’ve already mentioned, both Oberlo Suppliers and Verified Suppliers are aware that Oberlo merchants are dropshipping. This means that you won’t need to worry about any promotional material or invoices appearing in the packages which they ship to your customers. This will save you a bunch of time and effort that would have been spent contacting different suppliers to request this.
On the other hand, AliExpress suppliers don’t know that you’re dropshipping. That’s why you’ll need to leave a custom note letting them know not to include promotional materials when placing each order. With Oberlo, you can automatically send a custom note to your suppliers each time you place an order on the AliExpress platform.
The Oberlo team in China is currently exploring white labelling and other customization opportunities. There are plans to introduce these features to the Oberlo Marketplace products in the future.
AliExpress suppliers typically do not provide custom labelling for dropshipping businesses, but you can contact each seller via direct message and ask them personally.
The majority of Oberlo Suppliers and Verified Suppliers ship orders within 2-4 business days. You can find this information next to every supplier’s showcase. In comparison, usually AliExpress orders are shipped within 2-7 business days.
Once an Oberlo supplier ships the order, the tracking code is added to the Oberlo/Shopify platforms, and the order is marked as automatically fulfilled. There is nothing more that you need to do on your end.
On the other hand, once the AliExpress supplier ships the order, you will need to click on the Oberlo fulfillment buttons to sync and fulfill your order. You can find further information about fulfilling AliExpress orders here.
Returns and Refunds
With Oberlo Suppliers and Verified Suppliers, you can report a problem to the supplier or ask for the refund directly. Refunds are normally issued for cases such as the following:
– The wrong item was received by the customer, such as the wrong color, size, or model (evidence is needed)
– The package has arrived in a damaged condition (evidence is needed)
– The item arrived in extremely poor quality (evidence is needed)
– The order went missing
– The estimated delivery time has expired.
With Oberlo Suppliers, if you ask a question or open a dispute they have to respond to you in 2-5 days otherwise the Supply Managers will step in and mediate.
However, with AliExpress, you have to be careful about the suppliers you choose as some might be taking too long to reply, or in the worst case, some might not reply at all.
How To Select Dropshipping Suppliers on AliExpress
1. Don’t Always Go For the Lowest Price
Don’t get overly excited when you find the same product at a fraction of the price. Typically, the price of a product on AliExpress is comparative with the product’s quality. If you’re looking for dropshipping suppliers who offer high-quality goods for your store, you may need to spend a little more money when you’re sourcing products.
When you’re sourcing products, you’ll find that there are a lot of AliExpress suppliers offering similar products. It’s a great idea to compare the prices that various different dropshipping suppliers have set. If a number of sellers have similar prices for the same product, but you find that one supplier has a drastically lower price, this could indicate that the product is of a lower quality. Another key recommendation is to check out the AliExpress supplier’s reviews to determine if there have been any negative reviews about their quality — this will help you to find the best dropshipping suppliers for your store.
Although a lower price doesn’t necessarily mean that the dropshipping supplier’s products are of a lower quality and vice versa, we highly recommend that you avoid the following situation:
Remember that dropshipping suppliers on AliExpress.com have very tight margins and understand them well, which is why a higher price normally means a better quality product.
2. Buy From AliExpress Dropshipping Suppliers Which Have 95%+ Positive Feedback
Two of the most important factors while evaluating AliExpress dropshipping suppliers are their Feedback Score and Positive Feedback Rate. The Feedback Score indicates the seller’s sales volume, while the Positive Feedback Rate represents the feedback rate which the dropshipping supplier has received. When you’re choosing AliExpress dropshipping suppliers, you should always aim for 95% and higher positive feedback rate and at least a feedback score of 2000. Always try to bare this in mind when you’re searching for dropshipping suppliers.
When you’re running your ecommerce business you’ll need to build up a foundation of reliable dropshipping suppliers. Take note that this doesn’t automatically mean that dropshipping suppliers with a lower feedback score can’t be trusted, but it’s a good general measure to go by.
Next, you should consider their individual product feedback and their order counts. It’s much safer to buy a product that has been ordered a few thousand times with a 90% positive feedback score, than a product that has only been sold twice but has a 100% positive feedback score. Look for any unhappy customers. Usually, the unhappy customers help identify possible products defects and issues. You’ll also be able to view customer reviews for individual products, which will likely include images for said item — it’s another great way to validate a dropshipping supplier.
However, if a certain product doesn’t yet have any feedback, look up the other products that the dropshipping supplier carries and check the feedback. If you notice that the other products which the dropshipping supplier is selling have good feedback then you’re good to go, if not then you may want to reconsider your choice of supplier..
3. Be Careful With Dropshipping Suppliers Selling Brand Products
As a dropshipper, it’s imperative that you avoid dropshipping suppliers on AliExpress that are selling counterfeit or knockoff goods. Genuine designer products are rarely found on AliExpress.com — it’s always best to avoid popular brand name products in your store, as they’re most likely fake.
If you find that a drop shipping supplier which you’re sourcing products from is selling counterfeit goods then you should avoid using them and report that seller to AliExpress. You could end up in legal trouble if you’re found to be selling copyrighted products, so it’s always best to avoid anything that looks suspicious.
You can also check out our guide to avoiding counterfeit goods on AliExpress here.
4. Pay Attention to the Responsiveness of Dropshipping Suppliers
Let’s say you have an emergency situation — a customer files a dispute on your PayPal account and insists on a reshipment for their order. In this situation, you’d want your dropshipping supplier to respond to you immediately, right?
In order to protect yourself against such situations, always check the responsiveness of AliExpress suppliers before importing any of their products to your ecommerce store. You can simply write them a message via AliExpress.com and see how quickly you receive an appropriate response. You can even create a fictional scenario where you say you haven’t received your order. Note how long it takes for your seller to reply and how they handle the situation.
A great dropshipping supplier will respond to you quickly, be understanding of your problem, and act fast to rectify it. Thankfully, you’ll be able to find lots of great dropshipping suppliers on AliExpress.
When you’re asking the question: ‘how to find dropshippers on AliExpress?’, it’s imperative that you keep the responsiveness of your dropshipping suppliers in mind. Combine their responsiveness with the quality and price of the products that they’re selling, and you’ll have a strong idea about the type of dropshipping supplier that you’re dealing with.
5. How to Find Dropshippers on AliExpress by Ordering Samples
When the primary due diligence of the dropshipping supplier is over and you’ve imported their products to your store you should place a couple of test orders to determine their quality. If your funds allow it, we suggest that you order 3–5 samples from different sellers.
Product samples are a great tool when you’re determining how to find dropshippers on AliExpress. Review your product samples and check which items have the highest quality — this will allow you to understand how reliable the dropshipping supplier is. You’ll also be putting yourself in the customers shoes, which will further help you to understand which are the best dropshipping suppliers.
It’s likely that you won’t be able to order samples of all the products which you’re planning to sell, but try ordering from as many sellers in your store as possible to see how long the delivery actually takes, the quality of the product, and the packaging which they use for shipping.
While it makes perfect sense to order samples before selling them in your store, it may also be useful to wait until you have already imported their products. If you’ve researched the dropshipping supplier carefully before you decided to import any of their products into your store, your first sale could be the final step for validating them as a supplier for your ecommerce business. There are plenty of dropshipping suppliers on AliExpress which you can test products from, so don’t be discouraged if your first dropshipping supplier doesn’t work out perfectly.
6. General Safety Tips — Buyers’ Safety Program
AliExpress.com guarantees a full refund if a customer doesn’t receive the order and a partial refund if the item which you receive is not as described. So, if the order hasn’t arrived within the promised time, or if the product differs from what was described, simply contact the seller or submit a refund request by clicking ‘Open Dispute’ on AliExpress. From this page you can formally discuss possible solutions with the dropshipping supplier. If you’re not satisfied with the seller’s suggestions, you can escalate the dispute to AliExpress.com. They will then mediate between both you and the seller to resolve the issue.
For more information on this, go to the AliExpress Buyer Protection page.
7. Look Out for the Supplier Location
Suppliers with items that have a USPS shipping option means that they are being shipped from a location in the USA. They will have slightly higher shipping rates, but their shipping times will be much shorter in comparison to the ePacket, at 8-15 days. Many merchants are concerned about shipping times, so this is a great option for them.
Want to learn more?
- How to Find the Perfect Dropshipping Products
- 16 Dropshipping Tips for New Entrepreneurs You Need to Know
- Wholesale Suppliers And All You Need to Know About Them
- Supplier Directory: How to Source Products Without Risk
Is there anything else you’d like to know more about and wish was included in this article? Let us know in the comments below!